Goncalo Carmo Placido

Senior Healthcare Quality & Nursing Management Professional
Riyadh, SA.

About

Highly accomplished and results-driven Senior Healthcare Quality and Nursing Management Professional with over a decade of progressive experience in leading quality improvement initiatives, ensuring accreditation compliance, and enhancing patient safety within complex hospital environments. Certified Professional in Healthcare Quality (CPHQ) and Lean Six Sigma Master Black Belt, adept at leveraging data analysis and strategic planning to drive operational excellence and achieve superior patient outcomes.

Work

King Faisal Specialist Hospital and Research Center
|

Nursing Quality Specialist

Riyadh, Riyadh, Saudi Arabia

Summary

Currently leads hospital-wide nursing quality initiatives, ensuring accreditation compliance and driving continuous improvement through data analysis and multidisciplinary collaboration.

Highlights

Serve as the National Database for Nursing Quality Indicators (NDNQI) Site Coordinator, ensuring accurate data submission and utilization for national benchmarking.

Represent Nursing Affairs on the Hospital's Clinical Policies, Procedures, and Forms Committee, contributing to the development and review of critical operational guidelines.

Instruct nursing staff on Quality Indicators, Improvement methodologies, Risk and Incident Prevention, and Accreditation Standards (CBAHI, JCIA, Magnet) to elevate staff competency.

Lead as a Robust Process Improvement Coach, facilitating multidisciplinary teams in Quality Assurance, Quality Improvement, and Risk Management activities.

Co-Chair the Nursing Research Committee and coordinate the Nursing Affairs Falls Prevention Committee, actively advancing evidence-based practice and patient safety.

King Faisal Specialist Hospital and Research Center
|

Nursing Quality Improvement Coordinator

Riyadh, Riyadh, Saudi Arabia

Summary

Coordinated multidisciplinary teams to enhance quality assurance, risk management, and patient care outcomes through data-driven improvements and strategic initiatives.

Highlights

Facilitated multidisciplinary collaborative teams, driving ongoing Quality Assurance, Quality Improvement, and Risk Management activities across nursing units.

Prepared and presented comprehensive reports on problem resolution, new concerns, and patient care quality, informing strategic decision-making.

Collected and analyzed extensive data from Nursing Incident Reports and medical records to identify and implement opportunities for improving nursing practices and patient care.

Developed and recommended new materials, forms, and tools to evaluate current processes, enhancing efficiency and standardization.

Partnered with stakeholders to achieve measured success in improving nursing-specific clinical quality outcome indicators, providing trend information to support strategic objectives.

King Faisal Specialist Hospital and Research Center
|

Head Nurse - Cardiac Holding Unit - Pediatric

Riyadh, Riyadh, Saudi Arabia

Summary

Provided specialized pediatric cardiac care, adhering to American Nurses Association Standards and supporting Nursing Affairs strategic goals, often concurrently with other Head Nurse duties.

Highlights

Contributed to safe, patient, and family-focused quality care in a pediatric cardiac holding unit, aligning with American Nurses Association Standards.

Supervised nursing care to ensure compliance with established standards, promoting high-quality service delivery.

Supported the successful achievement of Nursing Affairs strategic goals through dedicated unit-level contributions.

King Faisal Specialist Hospital and Research Center
|

Head Nurse - C4 - Cardiac Surgery Inpatient Unit (Adult and Pediatric)

Riyadh, Riyadh, Saudi Arabia

Summary

Led the Cardiac Surgery Inpatient Unit, ensuring high-quality, patient and family-focused care in alignment with American Nurses Association Standards and Nursing Administration Scope & Standards of Practice.

Highlights

Supervised and ensured compliance of nursing care with established standards, contributing to the achievement of Nursing Affairs strategic goals.

Key member of the commissioning team for converting a Cardiovascular Telemetry Unit to an ICU setting as part of the Hospital's COVID-19 Preparedness Program.

Served on the Nursing Affairs Ethics Committee and the Pathology & Laboratory Medicine Nursing Affairs Committee, influencing policy and practice.

Contributed to the management committee for the supply, installation, and commissioning of smart pumps, enhancing unit technology and efficiency.

Precepted nurses in the Nursing Affairs Management Development Program, fostering leadership skills among emerging professionals.

King Faisal Specialist Hospital and Research Center
|

Head Nurse - A4 - Medical Cardiology Unit

Riyadh, Riyadh, Saudi Arabia

Summary

Managed nursing operations in the Medical Cardiology Unit, ensuring adherence to national standards and contributing to strategic nursing objectives.

Highlights

Ensured the provision of safe, patient, and family-focused quality care, consistently meeting American Nurses Association Standards.

Supervised daily nursing activities to comply with established standards, maintaining high levels of care quality.

Actively contributed to the successful achievement of the Nursing Affairs strategic goals.

Served as a Member of the Nursing Affairs Ethics Committee, influencing ethical practice and policy.

Advanced Cardiovascular Life Support Instructor, enhancing critical care capabilities within the unit.

King Faisal Specialist Hospital and Research Center
|

Assistant Head Nurse - A4 - Medical Cardiology Unit

Riyadh, Riyadh, Saudi Arabia

Summary

Supported the Head Nurse in managing the Medical Cardiology Unit, focusing on quality care delivery, staff supervision, and strategic goal attainment.

Highlights

Assisted in providing safe, patient, and family-focused quality care, aligning with American Nurses Association Standards.

Supervised nursing care to ensure compliance with established standards and contributed to Nursing Affairs strategic goals.

Served as a Member of the Nursing Affairs Ethics Committee, contributing to ethical decision-making.

Advanced Cardiovascular Life Support Instructor, providing vital training and expertise to colleagues.

King Faisal Specialist Hospital and Research Center
|

Assistant Head Nurse - Family Medicine & Polyclinics

Riyadh, Riyadh, Saudi Arabia

Summary

Assisted in managing daily operations, staffing, and scheduling for Family Medicine & Polyclinics, ensuring quality care and supporting JCI Accreditation preparedness.

Highlights

Assisted in unit management by leading daily operations, including staffing, scheduling, assignments, and leave management.

Supervised and participated in departmental activities for JCI Accreditation 2017 preparation, ensuring compliance and readiness.

Contributed to the provision of safe, patient, and family-focused quality care in accordance with American Nurses Association Standards.

Supervised nursing care to ensure compliance with established standards and contributed to Nursing Affairs strategic goals.

King Faisal Specialist Hospital and Research Center
|

Staff Nurse 1 - Post Anesthesia Care Unit - Pediatrics

Riyadh, Riyadh, Saudi Arabia

Summary

Provided specialized post-operative nursing care for pediatric patients across multiple surgical specialties, ensuring patient safety and recovery.

Highlights

Provided specialized nursing care to pediatric patients in the immediate post-operative period across various surgical specialties.

Served as an Airway Management team member, ensuring critical airway stability and patient safety post-surgery.

Conducted Pre-Anesthesia Clinic patient triage, assessing vital signs, glycemia, and ECG to optimize pre-operative readiness.

Chaired the Peri-Operative Nursing Divisional Practice Council and represented the unit in the Nursing Affairs Practice Council, influencing policy and practice.

Served as Practice and Quality Representative in the Post-Anesthesia Care Unit's Unit Based Council (UBC), driving local quality improvements.

Beatriz Angelo Hospital
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Staff Nurse - Oncology Day Medical Unit

Loures, Lisbon, Portugal

Summary

Administered chemotherapy and provided comprehensive education and emotional support to patients and families in an oncology day medical unit.

Highlights

Administered chemotherapy via intravenous, intravesical, intramuscular, and oral routes, ensuring precise delivery of treatment.

Educated patients and families on chemotherapy protocols, prevention, and control of secondary effects, empowering them in their care.

Provided crucial emotional support to individuals with oncological disease and their families, fostering a supportive environment.

Beatriz Angelo Hospital
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Staff Nurse - Chronic Pain Unit

Loures, Lisbon, Portugal

Summary

Provided specialized nursing consultation and administered analgesic therapy, educating patients and families on pain management techniques.

Highlights

Conducted nursing and phone consultations for chronic pain patients, developing individualized care plans.

Administered analgesic therapy via intravenous, subcutaneous, epidural, and transdermal routes, ensuring effective pain control.

Collaborated with medical practitioners on pain control techniques, including epidural blocks, to optimize patient outcomes.

Educated patients and families on self-assessment of pain and pharmacological/non-pharmacological management strategies.

Provided emotional support to patients and families coping with chronic pain.

Vila Franca de Xira Hospital
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Staff Nurse - Cardiology and Infectious Diseases Inpatient Unit

Vila Franca de Xira, Lisbon, Portugal

Summary

Provided specialized nursing care to patients with cardiac and infectious diseases, ensuring comprehensive and compassionate treatment.

Highlights

Provided specialized nursing care to patients with complex cardiac and infectious diseases, managing diverse clinical needs.

Functioned as a team leader, coordinating care delivery and ensuring seamless patient management.

Key member of the preparation team for JCI Accreditation Audits, collaborating with Quality Management to ensure compliance.

Served on the Steering Committee for JCI Accreditation, contributing to strategic planning and implementation.

Acted as a Clinical Specialist for the revision of Policies and Procedures for Healthcare Areas, enhancing operational guidelines.

Prof. Dr. Fernando Fonseca Hospital
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Anesthesia Nurse - Operating Room & Post Anesthesia Care Unit - Pediatrics

Lisbon, Lisbon, Portugal

Summary

Served as an Anesthesia Nurse and Circulating Nurse, providing specialized care in operating rooms and post-anesthesia care units for pediatric and adult surgical patients across multiple specialties.

Highlights

Functioned as an Anesthesia Nurse across diverse surgical specialties including Orthopaedics, Urology, Ophthalmology, Gynaecology, General Surgery, Maxillofacial, and Plastic Surgery.

Served as a Circulating Nurse in the Urology Operation Room, ensuring sterile environments and efficient surgical flow.

Provided comprehensive nursing care in both Post-Anaesthesia Care Unit and Day Surgery Unit settings, managing patient recovery.

Managed admissions and discharges in the Day Surgery Unit, optimizing patient flow and resource utilization.

Cacem Community Care Center
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Staff Nurse

Lisbon, Lisbon, Portugal

Summary

Provided essential nursing care, including medication administration and vaccinations, for patients with surgical, traumatic, or chronic wounds.

Highlights

Provided nursing care to individuals with surgical, traumatic, or chronic wounds, ensuring proper treatment and recovery.

Administered medication via subcutaneous, intravenous, or intramuscular routes, adhering to safety protocols.

Administered vaccines, contributing to public health initiatives.

Education

COGNOS - Training and Professional Development
Vila Nova de Gaia, Porto, Portugal

Master

Healthcare Services Management and Administration

Portuguese Catholic University of Lisbon
Lisbon, Lisbon, Portugal

Master

Medical-Surgical Nursing

Courses

Thesis: Communication with the Person in Critical Condition and Family

Nursing School of Lisbon
Lisbon, Lisbon, Portugal

Bachelor

Nursing

Grade: 16/20 - with honours

Publications

Nursing Staff Levels, Years of Service, and Nationality Diversity as Predictors of Patient Satisfaction with Nursing Care - A Retrospective Study (Oral Presentation)

Published by

International Conference on Nursing and Healthcare

Summary

Presented research findings on how nursing staff demographics and experience influence patient satisfaction, based on a retrospective study.

Nursing Staff Levels, Years of Service, and Nationality Diversity as Predictors of Patient Satisfaction with Nursing Care - A Retrospective Study (Poster Presentation)

Published by

King Faisal Specialist Hospital & Research Center - 1st Nursing Science, Innovation, and Research Poster Day

Summary

Presented a poster detailing research on the impact of nursing staff levels, years of service, and nationality diversity on patient satisfaction.

Development and Implementation of a Cardiac Home care Program in a Tertiary Hospital in the Middle East (Oral Presentation)

Published by

International Conference on Nursing and Healthcare - Innovation for Better Nursing and Advanced Technologies in Health Care

Summary

Oral presentation on the development and implementation of a cardiac home care program in a tertiary hospital in the Middle East.

Preparing the Frontline: The Role of Nursing Education in the fight against COVID19 Pandemic - the KFSH&RC Experience (Oral Presentation)

Published by

Webinar on Medical and Nursing Education

Summary

Oral presentation discussing the role of nursing education in preparing healthcare professionals for the COVID-19 pandemic, drawing from KFSH&RC's experience.

Preparing the Frontline: The Role of Nursing Education in the fight against COVID19 Pandemic - the KFSH&RC Experience

Published by

The Journal of Trauma and Critical Care

Summary

Explored the crucial role of nursing education in preparing healthcare professionals to combat the COVID-19 pandemic, based on KFSH&RC's experience.

Development and Implementation of a Cardiac Home care Program in a Tertiary Hospital in the Middle East

Published by

Journal of Clinical Nursing and Practice (J Clin Nurs Pract 2020, Volume: and Issue: S(3))

Summary

Detailed the process and outcomes of developing and implementing a cardiac home care program within a tertiary hospital setting in the Middle East.

King Faisal Specialist Hospital and Research Centre's Journey to Zero Harm: A commitment to Patient Safety (Oral Presentation)

Published by

International Conference on Nursing Care and Patient Safety

Summary

Oral presentation outlining KFSH&RC's initiatives and commitment to achieving zero harm in patient care and enhancing patient safety.

Languages

Portuguese
English
Spanish
French
Arabic

Certificates

Advanced Certified Medical Tourism Professional

Issued By

Global Healthcare Accreditation

Certified Professional in Healthcare Quality (CPHQ)

Issued By

National Association for Healthcare Quality (NAHQ)

Lean Six Sigma Master Black Belt

Issued By

ANEXAS Consultancy

Robust Process Improvement Training for Leaders

Issued By

King Faisal Specialist Hospital and Research Center - Press Ganey HPI

Just Culture

Issued By

King Faisal Specialist Hospital and Research Center

HRO Leaders Methods

Issued By

King Faisal Specialist Hospital and Research Center

The Universal Error Prevention Skills Training for Leaders

Issued By

King Faisal Specialist Hospital and Research Center

Nursing Management Development Program

Issued By

King Faisal Specialist Hospital and Research Center

Skills

Quality Management

NDNQI, CBAHI, JCIA, Magnet, Robust Process Improvement (RPI), Lean Six Sigma, CPHQ, Risk Management, Patient Safety, Policy Development, Accreditation Standards, Continuous Improvement.

Nursing Leadership

Team Leadership, Staff Supervision, Strategic Planning, Mentorship, Preceptorship, Change Management, Multidisciplinary Collaboration, Nursing Administration, Ethical Practice.

Data Analysis & Reporting

Data Collection, Data Analysis, Trend Analysis, Incident Reporting, Performance Metrics, Quality Outcome Indicators, Report Preparation, Medical Records Review.

Clinical Nursing

Cardiac Care, Post-Operative Care, Oncology Nursing, Pain Management, Pediatric Care, Medication Administration, Airway Management, Patient Education, Family Support, Advanced Cardiovascular Life Support (ACLS).

Project Management

Project Delivery, Program Development, Implementation, Stakeholder Management, Committee Coordination, Research Coordination.

Communication & Collaboration

Interdisciplinary Collaboration, Stakeholder Engagement, Presentation Skills, Conflict Resolution, Teamwork, Active Listening.

Software & Tools

Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Outlook, Skype.

Social Media

Instagram, Facebook, LinkedIn.

Projects

Nursing Staff Levels, Years of Service, and Nationality Diversity as Predictors of Patient Satisfaction with Nursing Care - A Retrospective Study

Summary

Principal Investigator for a retrospective study examining the correlation between nursing staff characteristics and patient satisfaction, currently in publication status.

Opioid Errors: A 5-Year Retrospective Review of Incidence and Causes

Summary

Co-Principal Investigator for an ongoing 5-year retrospective review of opioid error incidence and root causes to enhance medication safety protocols.

Prevalence of diabetes in patients admitted with acute coronary syndrome: a retrospective study at King Faisal Specialist Hospital and Research Centre

Summary

Co-Investigator for an ongoing retrospective study on the prevalence of diabetes in acute coronary syndrome patients at KFSH&RC.

Barriers to Research Utilization among nurses at King Faisal Specialist Hospital & Research Center – Riyadh (KFSH&RC-R)

Summary

Co-Investigator for ongoing research identifying barriers to research utilization among KFSH&RC nurses to promote evidence-based practice.

Barriers of Evidence Based Practice Implementation Among Nurses in Saudi Arabia. A Multicenter study

Summary

Co-Investigator for an ongoing multicenter study on barriers to evidence-based practice implementation among nurses in Saudi Arabia.

Assessment of Nurses' Knowledge, Attitudes, and Practices regarding Fall Prevention in King Faisal Specialist Hospital and Research Centre, Saudi Arabia: A Cross-Sectional Study

Summary

Co-Principal Investigator for an ongoing cross-sectional study assessing nurses' knowledge, attitudes, and practices in fall prevention.

Assessment of End-of-Life Trajectory and Quality of Care in Adults with Malignant and Non-Malignant Conditions: A 1-Year Retrospective Analysis in a Tertiary Care Center

Summary

Co-Investigator for an ongoing 1-year retrospective analysis of end-of-life trajectory and quality of care in adult patients.